My account has been suspended, can I appeal the decision?

If your account has been suspended, or you get an error when registering a new account, it may be because you violated the app's code of conduct. You will find this code of good conduct in the help of the app.

Except for very rare mistakes, we don't kick anyone out without a valid reason. We never expel anyone without clear evidence. If the expulsion was the result of a report of abuse by another user, be clear that the validity of the report has been verified. We do not listen to false reports or reports that do not provide evidence of their accusations.

Most expulsions are made without notice. Blocks go by people, not by accounts. If you violate the rules, you will lose all your accounts, all your devices will be locked, and you will not be allowed to create another one. Blockades are in principle definitive.

In the event that you want to correct your mistakes, we offer second chances through an appeal process.

Appeal requests that will contain insults, sarcasm, disrespect, threats, or begin by stating that they don't know why we have kicked them out will not be answered.

Depending on the seriousness of the rule violated and/or the number of accounts you have lost, reinstatement after an appeal may incur a management fee.

You will find the appeal form at https://dash.machobb.com/appeal